Maxine

Product & Channel Intern

Menara MaxisFull timeInternPosted 1 day ago
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Are you ready to get ahead in your career?We want to empower you to turn your ambitions into achievements.We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.Why does this job exist and why is it critical?​Join Maxis as a Product & Channel Intern and gain hands-on exposure to product management, channel testing, quality assurance, and go-to-market processes within the telecommunications industry. In this role, you will support testing and validation activities across digital and customer channels while collaborating with cross-functional teams to ensure quality delivery and seamless customer experiences.Key Responsibilities1. Testing ExecutionPerform and complete day-to-day testing activities according to assigned test scopes, plans, and schedules. Ensure testing activities are conducted accurately and within agreed timelines.2. Test Results ManagementUpload, track, and maintain testing results in designated systems or platforms upon completion of testing activities. Ensure test records are properly documented and updated.3. Test Documentation & Evidence CollectionCapture, organize, and document relevant screenshots, test evidence, and observations from various channels throughout the testing process to support validation and reporting requirements.4. Defect Management SupportParticipate in defect triage sessions and collaborate with stakeholders by providing test findings, defect details, and supporting information to facilitate issue investigation and resolution.5. Defect Retesting & ValidationConduct defect retesting after fixes have been implemented, validate resolution effectiveness, and support defect closure within agreed service timelines where applicable.Value-Added Learning OpportunityAs a Product & Channel Intern, you will have the opportunity to participate in and gain exposure to the end-to-end product lifecycle. This includes understanding how products are conceptualized, evaluated, approved, developed, and launched to market. You will learn about:Product ideation and innovation processesBusiness case development and evaluationStakeholder reviews and approval workflowsProduct implementation and testingGo-to-market planning and executionThis exposure will provide valuable insight into how telecommunications products and services are brought from concept to customer.Preferred Skills & QualificationsEducationCurrently pursuing or holding a Bachelor's degree in Business Administration, Marketing, Information Technology, Computer Science, Telecommunications, Engineering, or related disciplines.Communication SkillsPossess st...