Renewals Manager
ABOUT US
Common Room is the AI GTM Platform that empowers your teams with AI agents built on complete buyer intelligence. We unify every signal across the full buyer journey into one continuously-updated, person-level view—so your team knows exactly who to target and why, what to say, and when to reach out.
GTM teams are drowning in tool sprawl, fragmented data, and AI that doesn't deliver. Common Room replaces your disconnected stack with one platform built for scale and complexity. We bring together data, orchestration, and execution in one system built for orgs of 75-1000+.
We've raised over $50 million from top-tier investors including Greylock, Index, and Madrona, and we're backed by 25+ operators from companies like Figma, Stripe, Airtable, Slack, Notion, Loom, and more.
WHY WE NEED YOU
As Common Room continues to scale, managing renewals across our Growth customer segment—our largest and highest-volume segment—is critical to maintaining strong retention and predictable revenue.
The Renewals Manager role exists to own Growth renewals end-to-end. This is an individual contributor role focused on executing renewal transactions at scale while continuously improving how we manage renewals across a high-volume customer base.
In addition to hands-on renewal ownership, this role plays a key part in shaping how Common Room approaches scaled renewals, surfacing insights, risks, and best practices to inform the Head of Account Management and broader post-sale strategy.
HOW YOU’LL CONTRIBUTE
OWN GROWTH RENEWALS
- Own renewals for Growth customers, managing a high-volume book of business with varying contract terms and renewal cycles.
- Drive renewal motions end-to-end, including outreach, negotiation, contract execution, and close.
- Partner with Customer Success to assess account health, usage, and renewal risk well ahead of contract end dates.
- Proactively identify churn risk and take action to mitigate through value reinforcement and alignmen...