Revenue Operations Lead - US

REVENUE OPERATIONS

Location: San Francisco, CA (In-office)
Team: Revenue/GTM Operations - Granola
Full-Time

ABOUT US

We’re Team Granola 👋, building tools that help humans think and work better.

What began as an AI notepad for back-to-back meetings has become a shared team workspace and second brain. Granola spreads organically inside companies, often starting with a senior leader and quickly cascading across teams.

Today, Granola is used at many of the world’s top and fastest-growing companies like Vercel, Cursor, Lovable and Decagon.

Designed and built in London, Granola now serves a predominantly US customer base. To support that growth, we’ve opened a San Francisco office as the hub for our North American go-to-market efforts.

ABOUT THE ROLE

You’ll be the first Revenue Operations hire in the San Francisco office, defining our go-to-market approach and building the operational foundation of Granola’s sales motions.

This is a hands-on building role for someone who wants to design and own, not inherit and maintain. You'll define processes, own reporting, run operational cadences, launch motions, and enable sales through tooling. You’ll shape strategically how we go to market: who we target, how we segment, and what the right motions look like as Granola scales.

You'll work closely with the VP of Sales and our AEs day-to-day, and partner with our GTM Engineering team in London. This role reports into the Head of GTM Operations in London.

WHAT YOU’LL DO

The philosophy is to design and own, not inherit and maintain.

- Own key GTM processes. Design, build and iterate on the key operational processes. Map the motions, find the friction, design the fixes.

- Be the key operational partner to Sales leadership. Work very closely with the VP of Sales to drive revenue - surfacing what's working, what isn't, and what to change.

- Define our ICP and segmentation. Have a clear point of view on who we should be targeting and why. Bring the analysis th...